Privacy policy

ARTICLE 1 – WHO ARE WE, AND WHAT DO WE DO WITH YOUR DATA ?

The terms “Camille Fournet,” “we,” “us,” “our” and “ours” designate the company Camille Fournet as controller of your personal data, unless otherwise stated in this Privacy Policy. Personal data constitutes any information pertaining to an identified or identifiable natural person. Examples of this include the name, address or gender of the person. We may collect personal data directly from you (for instance, when you purchase a product in a store) or indirectly (such as from electronic devices that interact with our website and our electronic forms).

1.1. Data that you provide directly
You can provide data:
- While creating an account online or in our stores;
- While subscribing to our newsletter;
- While using our digital platforms;
- While purchasing products or services on our online platforms or in our stores;
- While visiting our stores;
- While participating in one of our events.

Based on what you provide, said information may include:
- Your identity (including your name, surname, gender, image and nationality);
- Your coordinates (including your postal address, email and phone numbers);
- Your personal status (including your title);
- Your purchases and repairs (including your purchase history and details of your orders);
- Your preferences (including the size of your watchstraps, gloves and belts);
- Certain payment information (including invoicing data, as well as the type or mode of payment);
- Other information that you may supply by completing forms or contacting us (including your comments or other forms of communication addressed to us).

We will inform you when your information is needed to complete your order, respond to your questions or provide your products and services. If you do not provide this information (postal address, phone number, product sizes, etc.), this may delay or make it impossible for us to complete your request, respond to your questions or provide your products and services.

We strive to ensure that the personal data that we hold remains correct at all times. We thus encourage you to update your data in your client account in the event that changes arise. We may also ask you to update your data from time to time.

1.2 Data that is indirectly gathered 
We may collect data while you use our digital platforms, notably your IP address or other browsing data (including the browser, operating system and device model), through the use of cookies or similar technology on your device. Certain cookies are necessary for the proper functioning of our digital platforms and others are obtained to analyze and help us provide more personalized services and a better online experience. For more information on cookies, please refer to article 3, specifying their use.
We may also collect data pertaining to you through third parties, notably a spouse that contacts us in your name or friends of yours who provide your coordinates in order to invite you to events that might interest you.
Should you provide personal data concerning someone else, you must ensure that you have the right to divulge this information and that, without us taking other measures imposed by the legislation with regards to data protection, we may collect, use and divulge said data for uses outlined in this Privacy Policy. You must, for instance, ensure that the person concerned is aware of the various topics addressed in this Privacy Policy. The person must also provide the consents stated in the present Privacy Policy concerning the manner in which we use their personal data.

1.3. Age minimum
We would like to remind you that we do not directly or indirectly collect personal data of persons under 16 years of age, regardless of any local laws that might instate a different minimum age. We thereby ask you not to provide personal data of those who do not meet these age requirements.

ARTICLE 2 – WHY IS IT NECESSARY TO COLLECT YOUR DATA ?

We collect and use your personal data based on one or more of the following legal bases:
- We have obtained your consent (for instance, when you subscribed to our newsletter). Please note that with this particular legal basis, you have the right to revoke your consent at any moment in your client account.
- Processing is necessary in the context of a contract between Camille Fournet and you (for example, when you complete a purchase);
- We have a legitimate interest in processing the data, and this legitimate interest is not overridden by your interests, fundamental rights or freedoms (for instance, preventing payment fraud);
- We must process your personal data to comply with applicable laws and regulations.

Based on the context, we may use your personal data to:
- Provide you with the products or services that you requested (for example, picking up an order in one of our boutiques);
- Provide verifications that identify you and confirm your identity;
- Send you marketing communications, with your prior consent;
- Provide you with after-sales services and handle reimbursements;
- Manage your refund requests;
- Respond to your questions, suggestions and requests, notably requests to exercise your rights;
- Manage complaints and disputes;
- Manage the events you have registered for and/or in which you’ve participated;
- Detect, prevent and fight against any fraudulent or illegal activity, including protecting your transactions from payment fraud, fighting counterfeiting and combatting the resale of our products in violation of our terms and/or our distribution network;
- Protect you, our employees and other individuals in our boutique, as well as our property;
- Manage the stock of certain types of rare products to enable fair distribution of the products we sell;
- Monitor and improve our digital platforms;
- Perform statistical analyses, notably to adapt our products and services offered (including the use of nationality anonymously);
- Improve our products and services;
- Comply with our legal obligations, which include providing information to regulatory bodies when required by law, notably when it concerns our legal obligations pertaining to cosmetovigilance, prevention and fight against fraud, money laundering and financing terrorism.

Our website ensures the collection and processing of personal data in compliance with your privacy, in accordance with Law #78-17, dated January 6, 1978, pertaining to information technology, files and freedoms. The website camillefournet.com is declared at the CNIL under number 1491110v0. Under the French Law “Informatique et Libertés,” you have the right to access, modify, delete and object to your personal data. You can exercise this right in your personal account.

ARTICLE 3 – WHAT IS A COOKIE ?

A cookie is a small text file saved on your computer, tablet or mobile phone that allows to save and follow data pertaining to your use of the Internet site. Camillefournet.com uses cookies to identify you and save your selection of products in your basket, for example.

You are informed that when visiting the site, a cookie can automatically install itself on your web browser. By navigating the site, you can accept them. A cookie is an element that does not allow you to be identified, but serves as a way to save information pertaining to your navigation on our site. You can deactivate the cookie at any moment through the settings of your search browser.

ARTICLE 4 – WHAT WILL YOU RECEIVE ?

With your prior explicit consent (generally obtained by checking a specific box in a form in your client account, for example), you may receive information regarding offers, services, products or events sent by Camille Fournet.
We rely on your consent to process the personal data that you provide. As such, if you no longer wish to receive said information, you may withdraw your consent at any time.
We may ask you to confirm or update your marketing preferences, should you ask us to provide other products and/or services in the future, or if there are changes in the law, regulations or structure of our company.

ARTICLE 5 – HOW LONG WILL WE KEEP YOUR DATA ?

Your personal data is processed for the time period necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and for the duration of time necessary for the establishment, exercise or defense of legal rights.
In order to determine the most appropriate duration to conserve your data, we have specifically considered the quantity, nature and sensitivity of your personal data, the reasons why it was collected, the service you deserve and expect from us, as well as the applicable legal requirements.

For example:
- Regarding our prospects (potential clients that subscribed to our newsletter, for instance): your data is stored for three years from the time of your last action, then deleted or archived to comply with storage legal obligations;
- Regarding our customers: your data is stored for the entire duration of our business relationship, and up to ten subsequent years, then deleted and archived in order to comply with storage legal obligations;
- Regarding cookies used on digital platforms: they are stored for up to 13 months from the time they were installed on your device.

ARTICLE 6 – WHO RECEIVES YOUR DATA ?

We will only share your personal data with the parties listed below, and for the following reasons:
- We share your personal data with the employees of Camille Fournet who require access to your personal data and are authorized to process it for the aforementioned purposes, and who are committed to respecting its confidentiality.
- We may be required to disclose your personal data to departments of the Camille Fournet company that handle customer relations, retail sales, e-commerce, communication, legal affairs, finance, internal audits, IT management and security for the purposes expressed in this Privacy Policy and to provide you with a consistent level of service within Camille Fournet. This may include providing you with the products and services you have requested, improving the services provided and, with your consent, sending you marketing communications concerning offers, services products or events.

As part of the fight against payment fraud, your personal data is communicated to Camille Fournet in order to process your order and combat attempts of online payment fraud. As part of our legitimate interest in combatting payment fraud, Camille Fournet, as the data controller, may transmit your financial data to an external provider with a fraud detection tool in order to authenticate a payment. Said service provider is bound by a strict duty of confidentiality.

We may also be required to disclose personal data to third parties acting on behalf of Camille Fournet and authorized by Camille Fournet. All such processing is based on our prior instructions set forth by a binding contract that complies with applicable legal requirements. Such disclosures are made for varying reasons, including:
- Development and IT support;
- Hosting and conducting marketing and economic studies, as well as marketing campaigns;
- Verifying your information, authenticating payments, as well as processing orders and payments to third parties who provide solvency reports, payment services or order fulfilment;
- Delivery services, etc.

These service providers are committed to maintaining confidentiality and are not authorized to use your personal data for any other purpose. We also require them to apply appropriate security measures to protect your personal data.
Some of these service providers are located outside of your country, specifically outside of the EU. We have taken measures to ensure that all personal data is adequately protected and that all transfers of personal data, including those outside the EU, are legally conducted. When transferring personal data to a country outside the EU that has not been designated by the European Commission as ensuring an adequate level of personal data protection, the transfers will be made under an agreement that instates the obligations imposed by the EU for transferring personal data outside of the EU. These include the standard contractual clauses approved by the European Commission, or under other appropriate guarantees.

To obtain a description of the appropriate protective measures, we invite you to send us a request using the contact information provided in the “Contact Us” section at the following link: https://www.camillefournet.com/en/contact-us
- We may be required by mandatory previsions of the applicable law or as part of a legal proceeding or other legal request, to disclose your personal data to authorities or third parties.
- We may also disclose or process your personal data in accordance with applicable laws to defend our legitimate interests (for example, in the context of a civil or criminal proceeding). For instance, we may disclose said personal data if necessary to identify, contact or take legal action against an individual or legal entity that would not comply with our general terms and conditions of sales and use, or that would disrupt other users on our digital platforms or cause them harm.
- In the event of a third party acquiring Camille Fournet, or all or part of its assets, your personal data may be included in the transferred assets.

ARTICLE 7 – HOW DO WE PROTECT YOUR PERSONAL DATA ?

All of your personal data is strictly confidential and will exclusively be accessible on a need-to-know basis by authorized personnel of Camille Fournet and independent service providers acting on our behalf under appropriate technical and organizational security measures. Camille Fournet has implemented security measures to protect your personal data against unauthorized access and use. We follow appropriate security procedures in storing and disclosing your personal data to prevent unauthorized access by third parties and to prevent accidental loss of your data. We limit access to your personal data to those who truly require it for business reasons. Persons accessing your data will be bound by a duty of confidentiality to Camille Fournet.
We have also established procedures to deal with any suspected data security breaches. We will notify you, as well as any relevant supervisory authority, in the event of a suspected data breach wherein we are required by law to do so.
We also require persons to whom we transmit your personal data to comply with the aforementioned matters. Unfortunately, the transmission of data via the Internet is not entirely secure. As such, we cannot guarantee the security of the personal data that you transmit to us over the Internet. Said transmission is done at your own risk, and you acknowledge and agree that we disclaim any liability for unauthorized use, distribution, damage or destruction of your data, except to the extent required by law to accept said liability. Once we have received your personal data, we will apply the aforementioned security measures.

ARTICLE 8 – WHAT ARE YOUR RIGHTS CONCERNING YOUR PERSONAL DATA ?

Your right of access: the right to receive a copy of your personal data.
Your right to rectification: the right to ask us to correct any errors in your data, or to complete it.
Your right to be forgotten: the right to ask us to delete your personal data in certain situations.
Your right to restriction of processing: the right to ask us to restrict the processing of your personal data in certain circumstances, for instance, if you dispute the accuracy of your data.
Your right to portability: the right to receive the personal data you have provided to us in a structured, commonly-used and machine-readable format and/or to transmit this data to a third party in certain situations.
Your right to object to processing: the right to object:
- At any time during the processing of your personal data for direct marketing purposes;
- In certain other situations, to our continued processing of your personal data, for instance, processing based on our legitimate interests.